How Gratitude Enhances Our Lives and Careers

How Gratitude Enhances Our Lives and Careers

November is such a powerful time for reflection. Each year leading up to Thanksgiving, I find myself thinking about the people and experiences in my life that are most meaningful. It’s easy to get caught up in the daily grind, but when I pause and reflect on my most...
Top Crisis Concerns Keeping CEOs Up at Night

Top Crisis Concerns Keeping CEOs Up at Night

When I talk to CEOs about crisis management, I like to start by asking the same two questions:  “Have you faced a crisis? How did you handle it?”  The responses are telling.  Most CEOs recount situations where a crisis occurred completely unexpectedly, and...
The Age of Cringe-Worthy Celebrity Apologies

The Age of Cringe-Worthy Celebrity Apologies

Apologies aren’t just social niceties; they’re powerful crisis management tools with the potential to mend misunderstandings and restore reputations. However, when apologies miss the mark, unpleasant situations can escalate into full-scale disasters. The recent spate...