The Most Ignored Leadership Skill? Crisis Readiness
What do Marriott, Peloton, and Major League Baseball (MLB) have in common? Each has recently navigated a major crisis in the court of public opinion. Marriott’s licensing agreement termination with Sonder left guests stranded and fuming mid-stay. Peloton announced its second product recall in just two years. And the MLB is the latest major sports organization whose players have been swept up in sports betting scandals.
Every Business Card Tells a Story
Every business card tells a story – but the real story is who you had to become between each one.
As I was cleaning out my office the other day, I lined up a stack of old business cards:
• Chief of Staff, MA Office of Housing & Community Development
• VP, Edelman Boston
• CEO, Goodwin PR
• Principal, Goodwin Consulting
• And now: Publicist, Speaker, Author.
How Gratitude Enhances Our Lives and Careers
November is such a powerful time for reflection. Each year leading up to Thanksgiving, I find myself thinking about the people and experiences in my life that are most meaningful. It’s easy to get caught up in the daily grind, but when I pause and reflect on my most...
Thinking about Writing a Business Book? Here’s What You Need to Know
Business leaders with enough experience under their belts often reach a point where they feel compelled to share what they’ve learned. It’s not just about giving back; it’s about cementing their expertise and tapping into their thought leadership to shape the future...
5 New England NonProfits Making a Difference in Their Communities
It’s that time of year again when everyone's inboxes are overflowing with donation requests in preparation for Giving Tuesday. With so many amazing organizations out there, all genuinely in need of support, it can feel overwhelming to figure out where to focus your...
Top Crisis Concerns Keeping CEOs Up at Night
When I talk to CEOs about crisis management, I like to start by asking the same two questions: "Have you faced a crisis? How did you handle it?" The responses are telling. Most CEOs recount situations where a crisis occurred completely unexpectedly, and they were...
Beyond Media Relations: The New Role of Public Relations Professionals
Public relations has come a long way from primarily focusing on media relations. Today, PR professionals are strategic communications partners, offering a wide range of services that go far beyond securing press. Are you taking full advantage of what your PR partner...
How to Confidently Navigate Intimidating Business Interactions
Imposter syndrome is something even the most successful leaders experience. No matter how far you’ve advanced in your career, it’s easy to feel out of place in high-stakes situations. Even when you know your area of expertise inside and out, feelings of self-doubt can...
How to Address an Unfolding Crisis
As an expert in crisis communication and support, I often emphasize the importance of planning and preparedness in effective crisis management. However, unforeseen events can occur at any time, making it impossible to prepare for every circumstance. Recently, I found...
A Good Win: Shooting for the Stars with Boys & Girls Clubs of Dorchester
One of my favorite things about my job in public relations is coming up with creative ideas that surprise and delight clients. Who doesn’t want the opportunity to pull off an initiative or event that’s both ambitious and meaningful? Our client, the Boys & Girls...
