The Best Tool in Crisis Communication Is Accountability

The Best Tool in Crisis Communication Is Accountability

Recently, I had a frustrating experience that forced me to think critically about the importance of accountability in business and PR. It began when I received a letter from my property manager alerting me to an unusually high rent increase for my apartment. The...
Which Social Media Platforms Are Right for Your Brand?

Which Social Media Platforms Are Right for Your Brand?

You know that having a brand presence on social media is essential in today’s digital world. But with so many platforms to choose from, how can you determine which ones are worth your effort?  In theory, you could use every major platform for your social engagement...
The Dos and Don’ts of Meaningful Social Engagement

The Dos and Don’ts of Meaningful Social Engagement

Social media is an essential component of any PR or communications strategy, and it requires dedicated commitment to authenticity and consistency to be worthwhile.  While PR and social media management are different disciplines, having a good social media presence can...